Organization
Managing subscription
Learn how to view, modify, or cancel your subscription and update payment methods
Managing Your Subscription
Learn how to manage your organization's subscription, including plan changes and payment methods.
Accessing Organization Settings
You can reach your organization settings through one of these methods:
- Click your name card in the top left corner
- Use the dropdown menu in the left navbar
Managing Your Subscription
Open "Current subscription" card
Once in organization settings, click the "Current subscription" card to open the subscription settings.
View Current Subscription
Your current subscription details will show:
- Active plan (Pay-as-you-go, Pro, or Premium)
- Billing cycle
- Usage statistics
Modify Subscription
To change your subscription plan:
- Select your desired plan level
- Follow the upgrade / downgrade flow
- Review the changes, conditions and pricing
- Confirm your selection
Changes take effect at the start of your next billing cycle.
Update Payment Method
To modify your payment information:
- Locate the "Payment Method" section
- Click on the pencil icon
- Enter your new payment details
- Save your changes
Cancel Subscription
The Pay-as-you-go plan cannot be cancelled but has no fees when unused so you won't be charged if there are no verifications.
To cancel Pro or Premium subscriptions:
- Click "Cancel Subscription"
- Confirm your decision
- Your plan will revert to Pay-as-you-go at the end of the billing cycle
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